Return & Refund Policy

All Sales Are Final

Because all of our apparel is made-to-order through our print-on-demand production, we do not accept returns or exchanges for:

Wrong size ordered

Buyer’s remorse

Color or style preference changes

Accidental orders

Minor variations in print placement or color that are normal in the printing process

Every item is produced specifically for your order, and cannot be restocked or resold.

Refunds or Replacements

for Printing Errors or Defects Only

Refunds or Replacements for Printing Errors or Defects Only

We will only offer a replacement or refund in cases where the product arrives with a verified issue such as:

Misprint

Damaged item

Manufacturing defect

Incorrect item received

If there is a problem with your order, you must contact us within 7 days of delivery.

Claim Requirements

To process a claim, you must provide:

A detailed written explanation of the issue

Clear photos showing:

The full item

The defect or printing error close-up

The shipping label (if applicable)

Claims without sufficient documentation may be denied.

Do not send items back without contacting us first.

Unauthorized returns will not be accepted or refunded.

No Returns Without Approval

Shipping Issues

If your package is lost or arrives damaged in transit, please notify us immediately.

We will work with the carrier to investigate and determine eligibility for a replacement.

Chargebacks & Disputes

By placing an order, you agree to these terms.

Customers are encouraged to contact us directly before initiating any payment disputes so we can resolve issues quickly and fairly.

Please email: davidcharlesdesign@gmail.com for any questions or assistance. The email is not monitored daily so we appreciate your patience.